Your team needs Genesys Cloud help, not just a video.
SethOnCall is where Seth teaches. Bluegill Technologies, the Genesys Cloud consulting firm he founded, is where client work happens: direct projects for contact center teams at hospitals, banks, credit unions, utilities, and other organizations, with a dedicated team for larger engagements.
Three fixed-fee offers, plus admin coverage
For organizations that need Genesys Cloud work done or reviewed in their own org. Implementing contact center software since 2011, from Interactive Intelligence to Genesys Cloud. Independent since 2019.
Get a second set of eyes on your org
About two weeks. Bluegill reviews your Architect flows, routing, data actions, security, and reporting, then hands you a prioritized fix list.
$1,200–$1,800 fixed fee
Details on BluegillGet that bot or flow built with you
The thing on your backlog: a bot flow, a data action, adaptive routing, or CX as Code. Built, tested, documented, and handed over.
$2,400–$5,000 fixed fee
Details on BluegillWire Genesys Cloud into your CRM
Screen pops, data actions against your CRM and internal APIs, and routing on customer data. Salesforce experience included.
$3,500–$7,500 fixed fee
Details on BluegillBackup for your admin team
Senior hours for changes, releases, and Tier-3 escalations while you're short-staffed or between hires.
Time & materials (hourly)
Details on BluegillTutoring or consulting?
Tutoring is for an individual who wants to learn: one hour, your questions, paid up front. Book tutoring.
Bluegill consulting is for organizations that need work done or reviewed in their org, with a written scope and deliverables.
Get in touch
Book a call online, or email info@bluegilltech.com or call (512) 777-0135. Mention SethOnCall and tell us a little about your org and what you need.
Bigger project? Full implementations and migrations from PureConnect or other platforms are scoped with you and delivered by a dedicated Bluegill team, on a fixed fee or time & materials. Project details.